BEP 215 – Telephoning: Keeping in Touch 2

In this lesson, we continue to look at language for keeping in touch with colleagues and customers by telephone.

Lesson Objectives

  • Lowering the formality in a conversation.
  • Showing interest in where someone else is located.
  • Keeping the conversation going.
  • Offering personal information.
  • Transitioning to work issues using a topic that has already been introduced.

We will hear Susan, the shipping broker from our last episode. She is calling from Amsterdam to a customer named Paul. Paul is an expat working in Santos, Brazil. Susan and Paul are chatting about personal matters a bit before getting down to business.

Lesson Content: Podcast | Study Notes | Online Practice | PhraseCast